Google recently announced Favorite Places - “a new way to window shop” with the help of window decals, a mobile phone, and advice from thousands of Google users.
Google sent window decals to local businesses in the U.S. that have been the most researched on Google and Google Maps. Over 100,000 businesses were selected based on popularity, as well as users’ interaction with the local business listings. Each decal has a bar code, known as a QR code, that can be scanned with a mobile phone. The QR code connects users to the business’s Place Page - a Google-based website with detailed information such as photos, videos, nearby transit, and reviews. The benefit for users is the ability to check out a business before walking in, and accessing details that could enhance the shopping, dining, or visiting experience.
At the surface, it would appear that Google wants to help local businesses with these popularity-based seals of approval. Beyond that, Favorite Places seems to be a move for dominance in the consumer review field against competition like Yelp. Either way, it shows the growing importance of word of mouth marketing for businesses.
Google hand selected the first batch of Favorite Places based off of search popularity and positive reviews, a similar process will likely follow for future mailings. Unless a business is being talked about positively and generating some buzz, it won’t be Google’s radar - and it probably won’t be in the minds of local consumers either.
To be eligible for promotion on Favorite Places, businesses need to be registered with Google’s Local Business Center. The Local Business Center gives businesses some insight into their word of mouth presence, with information like how many people looked up driving directions, and what customers search for to find them online. In addition to online reviews, this information is a good start for businesses to get a picture of their popularity from Google’s perspective.
As Favorite Places takes off, smart businesses will be aware of their presence in their local community, as well as the network of Google users.
Click here for more information on using the QR code, or check out the video below:
